| Annual
License Includes Six
Bimonthly Updates |
City/State,
ZIP+4, ZIPMove, DPV and eLOT data, Mail*STAR, Mail-LIST,
MailDPV and MailSERVE executables, DLL’s and
help files.
|
Installation
support is available for thirty days from receipt
of the installation DVD.
Product
support is available throughout the license period.
Error reports receive a response within one business
day of receipt of the report and will be corrected
within three business days of receipt of a reproducible
case.
|
|
|
| Integration
Assistance and
Professional Services |
Professional
services are available at time and materials where
time is billable at $150.00 per hour.
|
All
support requests should be submitted to support@aescass.com.
Support requests must describe how to reproduce
the error.
If
necessary to reproduce the case, include as an attachment
any criteria or file description files or a portion
of the input address file that includes the case
being reported.
|
|
