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Address Enhancement Systems | Support

Address Enhancement Systems | Frequently Asked Questions

  Address Enhancement Software Support
  Toll Free: 1-866-425-3010

Annual License Includes
Six Bimonthly Updates...

Including City/State, ZIP + 4®, ZIPMove, DPV®, SuiteLink™, LACSLink®, eLOT®, Labeling Lists plus Mail*STAR, the Address Painter, EZ24x7PLUS and Mail*SERVE.
 
Labeling Lists contain destination ZIP® Codes with the corresponding postal facility destination information. Mailers use Labeling Lists to properly label mail trays and sacks.

Standard Support

Product support is available throughout the license period. Error reports receive a response within one business day of receipt of the report and will be corrected within three business days of receipt of a reproducible case.

Support Policy

Comprehensive service and support is a key component of our commitment to provide customers reliable access to USPS® mail automation, the fastest, most reliable and most economical mailing service.

Support Requests

All support requests should be submitted to This email address is being protected from spambots. You need JavaScript enabled to view it. . Support requests must describe how to reproduce the error.

If necessary to reproduce the problem, include as an attachment any files or a portion of the input address list that includes the case being reported.